Privacy Policy

Last updated: 23 September 2026

Identity and Role of the Data Controller

journapulsera acts as the data controller for personal data processed through this website. We are a corporate programming services provider based in Singapore and are responsible for determining the purposes and means of processing your personal data in accordance with the Personal Data Protection Act (PDPA).

Scope of This Notice

This privacy policy applies to all visitors to our website, including individuals who browse content, submit enquiries via the contact form, or engage with our blog posts. It covers data collected from users located in Singapore and elsewhere who interact with our commercial services.

Categories of Personal Data and Sources

We collect personal data directly from you when you use the contact form or subscribe to blog updates. Categories include contact details such as name and email address, technical information like IP address and browser type obtained through automated logs, and any additional information you voluntarily provide in messages. We do not obtain data from third-party sources without your knowledge.

Purposes of Processing and Legal Basis

Personal data is processed for the following purposes: responding to enquiries on the basis of legitimate interests; delivering corporate programming services under contractual necessity; improving website functionality based on consent where cookies are involved; and sending relevant updates where you have opted in. Each purpose is limited to what is necessary for our operations as a Singapore-based provider.

Requirement to Provide Data

Supplying certain data through the contact form is voluntary, but failure to provide contact details may prevent us from responding to your query. Technical data is collected automatically and is necessary for basic site functionality; withholding it is not possible without disabling browser features.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance user experience and analyse traffic. Details are set out in our separate Cookie Policy, which explains how to manage preferences via the site-wide cookie banner.

Processors, Recipients and Legal Disclosures

We engage service providers such as hosting companies, analytics platforms and email delivery services that act as data processors under our instructions. Personal data may be disclosed to regulatory authorities where required by Singapore law or to protect our legal rights.

International Transfers

Some processors may be located outside Singapore. In such cases we rely on appropriate safeguards including contractual clauses that meet PDPA requirements to ensure an adequate level of protection.

Retention Periods

Contact form data is retained for up to two years after the last interaction unless a longer period is needed to meet legal obligations. Log data is kept for twelve months. Blog subscription data remains until you unsubscribe.

Security and Data Minimisation

We implement reasonable technical and organisational measures to protect personal data against unauthorised access or loss. Data collection is limited to what is required for the stated purposes.

Data Subject Rights

Under the PDPA you have the right to access your personal data, request corrections, and withdraw consent where processing is based on consent. To exercise these rights please contact us using the details on our Contacts page.

Withdrawal of Consent and Objection to Marketing

You may withdraw consent or object to direct marketing at any time by using the unsubscribe link in emails or by submitting a request through the contact form. Profiling for marketing purposes is not conducted without explicit consent.

Right to Complain

If you believe your personal data has been mishandled you may lodge a complaint with the Personal Data Protection Commission of Singapore via their official channels.

Children and Age Restrictions

Our services and website are intended for corporate users and individuals aged 18 and above. We do not knowingly collect personal data from children under 18.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.

Policy Changes

We may update this policy periodically to reflect changes in our practices or legal requirements. The effective date will be indicated at the top of the page.